Sandro Chacon & Associates

Privacy Policy Overview

Sandro Chacon & Associates recognizes the critical importance of your privacy. As a law firm that handles the defense of judicial proceedings and oversees extrajudicial matters, we handle all of your information with the utmost responsibility and regard for your privacy. This Privacy Policy governs our collection, use, disclosure, and protection of information that you choose to share with us while you utilize any aspect of our firm and website. Notable standards of ethics and an unparalleled commitment to client rights mean that we strive to offer not only quality legal services but also a responsible, safe space for your information. We encourage you to familiarize yourself with this Policy, which includes all of the ways your private information is used by us as well as your rights regarding said information.

Who We Are

Sandro Chacon & Associates is an attorney’s office in the United States dedicated nationally to various activities, including legal defense in courts, extrajudicial processes management, consulting to private individuals and companies, and specialized legal services in the areas of arbitration, civil liability, consumer protection, labor, real property, and contracts. Its managing partner is Sandro Chacon, Criminal Lawyer; the firm has a group of highly trained associates and contributing professionals such as Reynaldo and others who shape the team. The great distinction of our firm is its devotion, sense of responsibility, and high ethical standards. Our offices are located at 5000 E Spring St Ste 46, Long Beach CA 90815. Phone: (562) 754-1302. E-mail: [email protected]

Applicability of This Privacy Policy

This Privacy Policy applies to anyone and any organization who gets in touch with Sandro Chacon & Asociados, including but not limited to clients, prospective clients, website visitors, subscribers to our legal blog, as well as individuals with whom we interact via social networks or any other means of communication. The Policy regulates all the personal data that we collect from any source: our website (https://schaconyasociados.com/), telephone, in person, by email or through intermediary websites (WhatsApp, Facebook, Twitter (X), LinkedIn, etc.), as well as any information we collect while providing services, organizing events, providing legal training, or publishing legal content. By using these services or this website, you agree with what is expressed in the policy.

What Information We Collect

Sandro Chacon & Associates collects personal and non-personal information from you as may be required to provide quality legal services and ensure effective communication. The information we may collect and maintain could include:

  • Contact Information: Name, address, telephone number, e-mail address, communication preferences.
  • Identification and Background Information: Government-issued identification, date of birth, nationality, and such other information as may be required to identify the client or comply with other specific legal obligations.
  • Case-Related Information: Information and materials pertaining to your legal matter, including supporting documentation, engagement letters, correspondence, notes and records of your communications with us, materials related to judicial or extrajudicial proceedings or settlement negotiations.
  • Payment Information: Billing address, forms of payment accepted, payment processor information, account names, account numbers, and transaction history.
  • Website Usage Statistics: IP (Internet Protocol) address, browser type, device type, web pages viewed on our sites and links clicked on while on our site, time and date of visits to site(s) and time spent on site(s), access times, browser history, and other clickstream data to help us analyze use of the site.
  • Communication Records: E-mails, phone calls and voicemails, chat sessions, and notes of comments or meetings including testimonials.
  • Blog and Newsletter Subscriptions: Information you provide when you subscribe to our legal blog or newsletters, such as information about your area of interest.
  • Social Media Interactions: Information that is publicly available through your social media profiles if you choose to interact with us on social media platforms where you have profiles.

We only collect the information necessary for the proposed engagement with you and to comply with applicable laws and regulations.

How We Collect Information

  • Through Direct Contact: By telephone, in writing by email, in person, through the website contact form and chat forms.
  • Through Service: In an intake consultation, case evaluation, care, and standard services provided by our law office.
  • Through the Website / Blog: Whenever you access a landing page on our website, download a book, or subscribe to our blog.
  • Through Payment Processing: Whenever you make a payment to us for services rendered via bank transfer, credit cards, or other forms of payment we accept.
  • Through Third Party Platforms: Whenever you add us on WhatsApp, Facebook, X (Twitter), LinkedIn, and other social media we may be on.
  • Through Events and Seminars: Whenever you fill out a registration form, RSVP, or attend one of our events, webinars, or seminars promoted by our office.

We guarantee that every piece of information collected is kept very private and confidential and within the highest professional standard of care law-wise.

Why We Collect Data and Use It

We collect and process your information to deliver, improve, and personalize our legal services, including fulfilling our legal and professional obligations. Main purposes are as follows:

  • Representation and consultancy: To determine a need for legal advice or representation, give specific advice, or represent you in judicial or extra-judicial activities.
  • Communication: To send replies, arrange meetings, inform you about the status of a case, send newsletters, or legal alerts.
  • Client administration: To keep records, manage the relationship with you as a client, and provide you with personalized service.
  • Billing and payments: To handle payments, process invoices, and maintain accounts receivables.
  • Website improvement: To evaluate the use of the Website, improve usability, and develop new services or features.
  • Legal compliance: To ensure compliance with legal, regulatory, and professional duties (AML / KYC).
  • Marketing and education: To provide legal alerts, newsletters, and invitations via email, blog, and social media.

We do not use your information for automated decision-making or profiling without your express consent.

What is the Legal Basis of our Processing of Your Data

  • Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, or in the course of entering into a contract (for example, about the provision of legal services).
  • Legal Obligation: Where we have to comply with a legal obligation.
  • Legitimate Interests: Where we process your personal data as part of our legitimate interests, such as in the operation and improvement of our business, taking steps to avoid fraud, and providing information about our services. We may only do this if it does not compromise your rights.
  • Consent: Sometimes we will ask for your consent to the processing, such as when you sign up to our legal blog or opt-in to receive our newsletter.
  • Vital Interests: In rare circumstances and where permitted by law, we may need to process data to protect your interests or those of another individual. We will do this if we believe you are unable to provide consent to our processing. We will take great care, however, to balance your rights and interests with those of the company in fulfilling our legal or professional obligations.

Flow of Data when it is Protected

Safeguarding client and case data is a top priority for Sandro Chacon & Associates, utilizing a combination of physical, technical, and administrative controls to ensure the confidentiality, integrity, and availability of all client data. Our methods include:

  • Secure Office Location: Limited access to client files and confidential information.
  • Data Encryption: Encryption of electronic data at rest and in transit, including email, cloud-based storage, etc.
  • Access and Control: Role-based access to sensitive, confidential information, with regular reviews on a required basis.
  • Secure Communication: Usage of secure email solutions, encrypted SMS/IMI applications, protected telephones for client communication.
  • Staff Training: Annual privacy/cybersecurity training for all staff.
  • Routine Audits: Routine security scans and audits are conducted to coordinate periodic network security assessments.
  • Incident Response: Established protocol for efficiently handling data breaches and security-related incidents (promptly notifying individuals when required by applicable law).

We continue to enhance our safeguards in accordance with technological developments and legal requirements.

Sharing and Disclosure of Information

Sandro Chacon & Associates keeps confidentiality as a top priority and does not disclose any of your personal information to, or exchange it with, third parties for their direct marketing purposes. Information may be released:

  • With your authorization: Such as when you request the disclosure of your information to other third parties, including co-counsel, testifying experts, mediators, etc.
  • By operation of law: Upon a request due to legal process, court order or subpoena; government agency; administrative authority; or regulatory agency.
  • To our trusted service providers: All service providers (e.g. IT support providers, off-site secure document storage providers, payment processors) who help provide services to you, have entered strict confidentiality contracts with us in connection with any information they handle.
  • To certain professional advisers: Auditors, insurers, and/or outside legal counsel who are contractually required to maintain confidentiality.
  • As assets of the corporation or partnership: If Sandro Chacon & Associates is ever merged, acquired, reconstructed, or otherwise reorganized in a way that affects its assets or the assets of the partners/shareholders, certain information may be shared with such partners, buyers, and advisers as necessary, subject to appropriate confidentiality requirements.

We assure you that all third parties are carefully vetted and contractually obliged to protect this information in a manner consistent with this Privacy Policy.

International Data Transfers

Even though Sandro Chacon & Associates is based in the United States, some of the data processing operations may involve the transfer of data to jurisdictions outside of the U.S. (for example, cloud service providers whose infrastructure is global). In these cases, we put in place appropriate safeguards to ensure that your information is processed consistent with applicable privacy and data protection laws, including contractual clauses and data protection agreements. We do not transfer your information outside the U.S. unless it is necessary to provide services to you and where permitted by law and upon notice to you.

Data Retention Policy

We only keep your personal and matter data for as long as we need to fulfill the purposes for which you granted us the data, in order to meet a legal or regulatory requirement, or if necessary for the purposes of defending ourselves against any legal claims. The length of time we hold your data depends on the type of data and on our professional requirements, but generally includes the following timeframes:

  • Client files: Minimum 7 (seven) years after the end of the representation contractual period (or longer in certain cases required by law).
  • Financial records: Minimum 7 (seven) years for tax, accounting, and statutory purposes.
  • Marketing and newsletter data: Until you expressly cancel your subscription to our newsletter or ask us to delete your contact information.
  • Website analytics (statistical software): Maximum 2 (two) years.

At the end of the retention period, except in the case where you have consented to ongoing retention, we will delete or destroy your personal and matter data.

Your Rights Regarding Personal Information

As a client or user of Sandro Chacon & Associates, you have certain rights in respect to your personal information:

  • Right to Access: You may request a copy of the personal data we hold about you and/or ask us to provide you with more information about such data and how we use it.
  • Right to Rectification: You have the right to request that we correct inaccurate or incomplete information provided by you.
  • Right to Erasure: You may request erasure of your data, subject to applicable laws and professional ethical obligations requiring or allowing us to retain personal information.
  • Right to Restrict Processing: You may request that we restrict processing of your information under certain circumstances.
  • Right to Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to our processing your data for direct marketing purposes or based on grounds relating to your situation.
  • Right to Withdraw Consent: Where we process your data based on the consent you provide, you can withdraw the consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at [email protected] or (562) 754-1302. We will promptly respond, as required by applicable laws.

Cookies and Other Tracking Technologies

Our website https://schaconyasociados.com/ employs cookies and other similar technologies to provide you with a better experience, for the analysis of site usage, and other similar purposes. Cookies are small text files that are stored on your computer and allow us to remember your preferences and how you use the website.

We use the following types of cookies:

  • Essential Cookies – essential for website functionality
  • Analytical Cookies – used to collect generalized information on site usage and improve website content
  • Preference Cookies – used to remember your preferences, for a more tailored experience
  • Marketing Cookies – infrequently used for targeting information about our services or events we may host

You manage cookies through your browser settings. Rejecting cookies will affect the way some elements of this website work. For more information, please see our Cookie Policy.

Children

Sandro Chacon & Associates does not knowingly solicit or collect personal information from persons under the age of eighteen (18). No information should be submitted to Sandro Chacon & Associates through the website or in any other fashion unless the person submitting such information is age eighteen (18) years or older. If the business becomes aware that it has inadvertently received personal information from a child under the age of eighteen (18), it will make reasonable efforts to delete such information from its files. If a parent or guardian becomes aware that a child under age eighteen (18) has provided personal information to Sandro Chacon & Associates, such parent or guardian should contact us at [email protected] so that we can remove such child’s information.

Third Party Websites/Services

Our website and blogs may link you to third-party websites, services, or resources beyond the control of Sandro Chacon & Associates. Information that is disclosed by you to third-party sites may be governed by their own privacy policies and practices. We have no responsibility or liability for the content and activities of such websites, and we do not control them. Any interaction with third-party sites such as social media, Facebook, X (Twitter), or LinkedIn is subject to their respective terms and conditions.

Direct Marketing and Your Choices

With your express permission, Sandro Chacon & Asociados may send you marketing materials, legal updates, newsletters, invitations to events, and resources we believe to be of interest to you. You may opt out or withdraw your permission to receive such communications at any time by using the unsubscribe link contained in any email we send you, or by contacting us at [email protected]. Your preferences and requests will be respected, and we will remove your details from further mailings as soon as is reasonably practicable upon receipt of such notice. Please note that we are unable to remove your details from service/administrative email communications which are necessary for the operation of your matters.

Confidentiality and Privilege Protections

As a law firm, Sandro Chacon & Associates is committed to protecting your information while applying relevant professional obligations of confidentiality and attorney-client privilege. Information that you provide to us for the purpose of seeking legal advice or representation is confidential, and we will not disclose this information unless required by law or with your express consent. Confidentiality policies are adopted by all of our lawyers and professional staff. We also utilize full-scope safeguards to ensure that your legal matters are handled in a private and secure manner at all times.

Personal Data Protection and Security Breach Response

  • Containment and initial assessment of the incident
  • Notification of all parties involved, including regulators
  • Investigation of the incident to understand the scope
  • Application of remedial plans to correct incidents and prevent future reoccurrences
  • Review and monitoring to ensure continued security

In the event that our system should experience a data breach or security compromise involving your personal information, Sandro Chacon & Associates has a plan in place to assess and respond quickly and efficiently. We value transparency by keeping you informed throughout the process if an incident should directly impact your data.

Professional Duties and Regulatory Obligations

Sandro Chacon & Associates abides by all of the legal, regulatory, and ethical requirements of every jurisdiction that licenses and governs the practice of law in the United States. This includes all data protection laws, anti-money laundering (“AML”) and applicable rules of professional conduct, which we routinely monitor and review, updating our privacy policies and security safeguards to reflect changes in the law, our business needs, and best practices to serve our clients. Our commitment to compliance is a reflection of our dedication to experience, trust, and professionalism in all of our practice areas.

This Privacy Policy May Change

We reserve the right to update or amend this Privacy Policy from time to time as a result of changes in our practices, applicable law, regulation, or other standards, or the services we offer. Changes will be made on our website at https://schaconyasociados.com/ with an updated effective date clearly stated. We recommend that you review this Policy periodically so that you are aware of how we protect your information. Material changes will be directly communicated with our clients or subscribers when appropriate. All information collected in connection with your use of our services or that we obtain through your use of our websites is protected pursuant to this Policy and your continued use of our services or websites is acceptance of this Policy.

Contact Us

If you have any questions, concerns, or requests with respect to this Privacy Policy or our collection and use of your Personal Information, please contact Sandro Chacon & Associates at:

5000 E Spring St Ste 46, Long Beach CA 90815
Phone: (562) 754-1302
Email: [email protected]

Sandro Chacon & Associates can also be reached through our website at https://schaconyasociados.com/ and other official social media channels on Facebook, X (Twitter), and LinkedIn. We will respond in a timely manner, in a transparent and complete way, to all such questions, requests, and concerns as they relate to privacy policy.

How to Lodge a Privacy Complaint or Tell Us About Concerns

If you have privacy concerns or believe your rights have been infringed, or if you have any concern about us and the way we have handled your information, please contact us immediately using the details provided above. We will take your complaint seriously and will investigate and correct any problem in accordance with our professional and legal duties. If you don’t think our response is adequate, you may be entitled to complain to the regulatory authority concerned. We are committed to protecting your privacy and the confidentiality of the information you give us.

Privacy is Important to Us

At Sandro Chacon & Associates, your privacy is more than just a policy; it is a deeply rooted part of our principles of experience, trust, and professionalism. We are constantly working to maintain the strictest codes of confidentiality and protection of data, all the while ensuring that you can also rely on us for every aspect of your engagement with our firm. We are grateful for the trust you have placed in us with your information and selection of our firm to handle your case. If you should have any questions about this Privacy Policy or our practices, please direct such questions to us at any time.